Contact Us

How can we help you?

Search or browse our helpful question and answer section to find answers to your query. If you can't find what you are looking for, please don't hesitate to contact us directly.

Most Frequently Asked Questions

Do you have free parking at Phoenix?

Yes we have two free member car parks.

Car Park 1: Is down the end of St Martin’s Lane, just off Oak st. This is the first left after you turn into Oak St. Just look out for the Phoenix Private Parking Signs. (Please do not park in the site management space)

Car Park 2: Is around the back of the gym within the St Mary’s Works car park. You can park in any of the spaces in the centre of the car park or against the metal railing that backs onto Car Park 1. (the back right of the car park as you drive in)

Note: Parking is free on Oak Street directly outside the gym before 8am and after 18:00 Mon-Sat & free Sundays.

Provide your Car Registration

To avoid parking tickets or notices, please ensure you have provided us with your car registration and keep us up to date if you change your vehicle.

Just provide this at reception on your first visit.

What are your opening hours?

Our opening hours are:

05:30-22:00 Monday to Fridays.
08:00-20:00 Weekends
08:00-20:00 Bank Holiday Mondays

Do you offer discounts for Students?

Yes we offer a discounts for students.

Students do not have to pay a joining fee and the monthly membership is discounted, with no contracts and you can cancel at anytime, just let us know when you do by sending us an email to: Contact Phoenix Gym

A valid student ID will need to be shown at reception to receive this and may be checked from time to time.