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Helpful Questions & Answers

Can I freeze my membership at your gyms in Norwich?

Can I freeze my membership at your gyms in Norwich?

Yes, you can freeze your membership for a minimum of 1 month at a time at Norwich.

Just email the date that you would like to freeze your membership from and until to: info@phoenixgymnorwich.co.uk

If you do not have an end date in mind then just state “no end date” which means – until you return to the club.

To unfreeze your membership you can either email us to let us know at reception when you plan to return to the gym or you can simply scan in access through the speed gate and the system should automatically unfreeze your membership.

If this does not happen automatically then just let the reception team know at our gyms in Norwich. .

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