Phoenix Gym Questions & Answers:

What happens if my barcode doesn’t work?

If your barcode doesn’t work for some reason then we can help you get this resolved at the reception desk.

If it doesn’t seem to work as you leave then this is likely because you can not closed down your app since entering the club and you need to refresh the barcode. You can do this quickly and easily by tapping the barcode and it should then work.

If someone is not immediately at the desk to help you then just press the bell for assistance.

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